UniversalBus Terms of Service

Hangzhou Shiquan Information Technology Co., Ltd. (hereinafter referred to as “UniversalBus”) provides services to users in accordance with the provisions of this Service Agreement. This Service Agreement has contractual legal effect between users and UniversalBus.

We hereby specifically remind you to carefully read and fully understand all terms of this Service Agreement, especially the clauses regarding the exemption and limitation of UniversalBus’s liability, as well as the clauses restricting user rights.

Chapter 1: Services Provided by UniversalBus

Article 1

The services provided by UniversalBus are generated by Hangzhou Shiquan Information Technology Co., Ltd. based on APP or website technology platforms.

Specific service content includes:

Information rental services, such as streaming media membership accounts.

Service duration calculation:

  • One month = 30 days
  • One quarter = 90 days
  • Half a year = 180 days
  • One year = 360 days

Chapter 2: Conditions Required for Users

Article 2

UniversalBus users refer to natural persons who comply with the laws of the People’s Republic of China, have full capacity for civil rights and civil conduct, and are able to independently assume civil responsibilities.

Before using UniversalBus services, users must first register an account on the UniversalBus platform.

Article 3

Users agree to the following:

1.

Users must provide the latest, authentic, valid, and complete information according to the requirements of UniversalBus.

2.

Users are responsible for maintaining and updating their information to ensure that it remains accurate, valid, and complete.

If users provide outdated, incorrect, false, or incomplete information, UniversalBus reserves the right to suspend or terminate the user’s account and refuse the user access to some or all functions of UniversalBus services.

In such circumstances, UniversalBus shall not be responsible for any losses incurred, and all related responsibilities shall be borne by the user.

3.

If UniversalBus is unable to provide services properly due to errors caused by users failing to update their information in a timely manner, all losses shall be borne by the user.

UniversalBus platform or any other internet platform shall not bear any responsibility.

Chapter 3: User Obligations and Commitments Regarding Legal Compliance

Article 4

Users must agree not to use UniversalBus services for any illegal purposes or through illegal means.

Users must comply with relevant laws and regulations of China, international practices regarding internet usage, and all network protocols, rules, and procedures related to UniversalBus services.

Article 5

Users agree and guarantee that they shall not use UniversalBus services to engage in activities that infringe upon the rights of others or violate laws.

Any violation shall result in the user bearing all legal responsibilities.

Such activities include but are not limited to:

1.

Opposing the basic principles established by the Constitution, endangering national security, disclosing state secrets, subverting state power, or undermining national unity.

2.

Infringing upon the reputation, privacy rights, trade secrets, trademark rights, copyrights, patent rights, other intellectual property rights, or other legitimate rights and interests of others.

3.

Violating confidentiality obligations required by law or agreements.

4.

Using UniversalBus services under another person’s identity.

5.

Engaging in illegal transactions, including but not limited to selling firearms, drugs, prohibited medicines, pirated software, or other prohibited items.

6.

Providing gambling-related information or inducing others to participate in gambling activities in any form.

7.

Engaging in suspected money laundering, cash-out activities, or pyramid schemes.

8.

Engaging in activities that may contain computer viruses or damage the UniversalBus platform systems, data, or related services.

9.

Using the UniversalBus platform to conduct activities that may negatively affect the normal operation of the internet or mobile networks.

10.

Imitating UniversalBus system design, interface design, or business operation models to conduct similar businesses, intentionally causing user confusion, impersonation, or plagiarism.

11.

Violating UniversalBus’s commercial interests, including publishing unauthorized commercial advertisements.

Chapter 4: Privacy Protection and Authorization Terms

Article 6

The UniversalBus platform provides rental services for virtual products. Relying on internet information technology platforms, UniversalBus provides rental services to users.

Due to the nature of rental services, the rented content may involve personal streaming media accounts and passwords.

Users voluntarily provide their account information and passwords to the UniversalBus platform. UniversalBus has the obligation and responsibility to keep the information provided by users confidential and shall not disclose it to any third party.

Article 7

According to the rental agreement, the UniversalBus platform will display relevant order information to users associated with the order, including streaming media account information and passwords.

Article 8

Due to the special nature of account rental services, users who rent out accounts voluntarily assume the risks arising from renting accounts through the UniversalBus platform.

Such risks include but are not limited to:

  • Account password theft;
  • Damage to virtual items within the account;
  • Damage or loss of streaming media accounts;
  • Other related risks.

Users agree to bear all possible losses arising from such risks.

UniversalBus platform, WeChat public platform, or any other internet platforms shall not be responsible for such losses.

Chapter 5: Intellectual Property Protection

Article 9

All content on the UniversalBus platform, including but not limited to works, images, files, information, data, platform structure, page layout, and website design, is legally owned by UniversalBus or other rights holders.

Such intellectual property rights include but are not limited to:

  • Trademark rights;
  • Patent rights;
  • Copyrights;
  • Trade secrets;
  • Other intellectual property rights.

Article 10

Without the consent of UniversalBus or the relevant users, no person may:

  • Use;
  • Modify;
  • Copy;
  • Publicly distribute;
  • Alter;
  • Spread;
  • Publish;

any content that infringes upon the rights of others.

Article 11

Respecting intellectual property rights is an obligation of every user.

The UniversalBus platform will make every effort to protect the intellectual property rights and copyrighted content of every user.

Chapter 6: Refund Policy

Article 12

You may contact UniversalBus within 24 hours after your first rental to request a refund for your first order.

Note:
Recharge services, gift cards, redemption codes, and other similar products cannot be refunded after purchase because they are anonymous, non-replaceable, and cannot be recovered.

Article 13

You may only request a refund during the normal rental period when the service is unavailable, such as:

  • Account failure;
  • Long-term lack of valid subscription.

Before requesting a refund, you must contact UniversalBus and confirm that the issue cannot be resolved within a short period of time.

Under such circumstances, UniversalBus may provide a proportional refund based on the period during which the service was unavailable.

Article 14

Refunds are usually processed within 7 business days and will be returned through the original payment method used during purchase.

If you require a refund, please contact our customer service team.

Chapter 7: Disclaimer

UniversalBus shall not be responsible for interruptions of network services caused by the following circumstances within a reasonable period:

Article 15

UniversalBus may periodically or irregularly inspect, maintain, repair, upgrade, or otherwise manage the platform or related equipment used to provide network services.

UniversalBus reserves the right to suspend any part of the service without prior notice for maintenance, upgrades, or other purposes.

Article 16

Due to force majeure events, including but not limited to:

  • Typhoons;
  • Earthquakes;
  • Floods;
  • Lightning;
  • Terrorist attacks;

Article 17

Failures of the user’s computer hardware or software, communication lines, or power supply systems.

Article 18

Due to reasons including but not limited to:

  • Viruses;
  • Trojan programs;
  • Malicious attacks;
  • Network congestion;
  • System instability;
  • System or equipment failures;
  • Communication failures;
  • Power failures;
  • Banking system issues;
  • Third-party service defects;
  • Government actions;

UniversalBus shall not be responsible for service interruptions caused thereby.

However, UniversalBus will take reasonable actions to actively assist in restoring normal services.

If you discover any violation of this Service Agreement, other service terms, or UniversalBus announcements, please notify UniversalBus.

You may contact UniversalBus through:

Email: admin@universalbus.cn

Chapter 8: Refund Policy

Article 19 First Order Refund

You may contact UniversalBus within 24 hours after your first rental to request a refund for your first order.

Note:
Recharge services, gift cards, redemption codes, and similar products cannot be refunded after purchase due to their anonymous, non-refundable, and non-recoverable nature.

Article 20 Refunds When Services Are Unavailable

1.

You may only request a refund during the normal rental period if the service becomes unavailable, such as:

  • System failures;
  • Long-term absence of valid subscriptions;
  • Other service interruptions.

The refund amount will be calculated based on the actual duration of service interruption (days or hours).

2.

Before submitting a refund request, you must contact UniversalBus customer service for confirmation and communication.

Article 21 Processing Fees

1.

If you request a refund to be returned through the original payment method (including unconditional refunds applicable to the first order), a 10% processing fee will be deducted from the refund amount.

2.

The processing fee applies to all refund requests, including refunds caused by personal reasons or reasons unrelated to service quality.

3.

If the refund is caused by UniversalBus’s own responsibility, such as:

  • Service failures;
  • Technical issues;
  • Other problems caused by UniversalBus;

the processing fee will not be charged.

Article 22 Wallet Refunds

1.

If you choose to receive the refund into your UniversalBus account wallet, the refund amount can be used at a 1:1 ratio for purchases on this website, and no processing fee will be charged.

2.

Wallet balance can only be used for purchases on the UniversalBus platform.

Wallet balance cannot be:

  • Withdrawn;
  • Transferred;
  • Gifted;
  • Sold.

3.

Wallet balance cannot be used to pay for services outside the UniversalBus platform or any other expenses not covered by UniversalBus services.

Article 23 Refund Processing Time

1.

Refund requests will be processed within 7 business days.

The actual refund arrival time may vary depending on the payment method and other factors.

2.

If your refund request is delayed due to special circumstances, we will communicate with you in a timely manner and provide updates regarding the refund progress.

3.

If you have any questions or disputes, you may contact UniversalBus customer service at any time. We will assist you in resolving the issue.

End of UniversalBus Terms of Service